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Can't sync fitbit to myfitnesspal

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‎12-09-2017 19:57

‎12-09-2017 19:57

I can't seem to sync my fitbit with myfitnesspal.  It says they are linked, but data doesn't transfer from my fitbit to the app.

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‎12-10-2017 16:05

‎12-10-2017 16:05

Hi, @Mimipapa4! Usually a quick disconnect/reconnect will clear that up. Log into your Fitbit Dashboard from a web browser, go into your settings, and disconnect and reconnect your accounts there. It doesn't seem to work if you do it from the mfp side, for some reason.

MakMak | Community Council

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3 REPLIES 3

‎12-10-2017 16:05

‎12-10-2017 16:05

Hi, @Mimipapa4! Usually a quick disconnect/reconnect will clear that up. Log into your Fitbit Dashboard from a web browser, go into your settings, and disconnect and reconnect your accounts there. It doesn't seem to work if you do it from the mfp side, for some reason.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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‎12-10-2017 17:10

In response to MakMak

‎12-10-2017 17:10

Thank you - I have done what you said, so we will see if it works!  I appreciate your taking the time to help me!

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‎12-24-2017 07:04

In response to MakMak

‎12-24-2017 07:04

Hi. I did that. It worked for 3 days. Now it doesn't sync again... Must I redo this over and over every few days?! Is there a more permanent fix please?

@MakMak wrote:

Hi, @Mimipapa4! Usually a quick disconnect/reconnect will clear that up. Log into your Fitbit Dashboard from a web browser, go into your settings, and disconnect and reconnect your accounts there. It doesn't seem to work if you do it from the mfp side, for some reason.

 

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