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How do i do a factory reset on a charge 2 it hss stopped syncing to my phone. Tried several times

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‎12-23-2017 08:55

‎12-23-2017 08:55

 My charge 2 has stopped syncing with my phone. Tried 're installing the app turning blue tooth on and off. Any advice? 

 

 

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‎12-23-2017 11:51

‎12-23-2017 11:51

@LesleyALythe, there is no factory reset for the Charge 2, but that should not be necessary to get it to sync.  Have you tried opening the phone's Bluetooth settings, select the Fitbit device, tell it to Forget the device, close the phone's settings, and then re-opened the Fitbit app and tried manually syncing?

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‎12-24-2017 19:48

In response to USAF-Larry

‎12-24-2017 19:48

HiI have just tried what you suggested. It's now saying there are no devices visible!!

Sent from Yahoo Mail on Android
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