12-09-2017 19:57
12-09-2017 19:57
I can't seem to sync my fitbit with myfitnesspal. It says they are linked, but data doesn't transfer from my fitbit to the app.
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12-10-2017 16:05
12-10-2017 16:05
Hi, @Mimipapa4! Usually a quick disconnect/reconnect will clear that up. Log into your Fitbit Dashboard from a web browser, go into your settings, and disconnect and reconnect your accounts there. It doesn't seem to work if you do it from the mfp side, for some reason.
MakMak | Community Council
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12-10-2017 16:05
12-10-2017 16:05
Hi, @Mimipapa4! Usually a quick disconnect/reconnect will clear that up. Log into your Fitbit Dashboard from a web browser, go into your settings, and disconnect and reconnect your accounts there. It doesn't seem to work if you do it from the mfp side, for some reason.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
12-10-2017 17:10
12-10-2017 17:10
Thank you - I have done what you said, so we will see if it works! I appreciate your taking the time to help me!
12-24-2017 07:04
12-24-2017 07:04
Hi. I did that. It worked for 3 days. Now it doesn't sync again... Must I redo this over and over every few days?! Is there a more permanent fix please?
@MakMak wrote:Hi, @Mimipapa4! Usually a quick disconnect/reconnect will clear that up. Log into your Fitbit Dashboard from a web browser, go into your settings, and disconnect and reconnect your accounts there. It doesn't seem to work if you do it from the mfp side, for some reason.