01-08-2016 04:54
01-08-2016 04:54
Answered! Go to the Best Answer.
01-08-2016 07:04
01-08-2016 07:04
01-08-2016 06:58
01-08-2016 06:58
01-08-2016 07:04
01-08-2016 07:04
01-14-2016 18:22
01-14-2016 18:22
Same here. Not syncing for several days... Unistalled app, re-downloaded and restarted phone (Galaxy) and is now syncing. Unfotunately, my desktop computer still thinks it's finding more than one fitbit (not possible). Guess fitbit is aware of the problem.
01-16-2016 07:34
01-16-2016 07:34
Welcome to the Forums @KendallT! If you're having issues while syncing, I recommend following the instructions provided here. Make sure that there's not another Bluetooth that may be creating interference with this process. Setting up your tracker as new device can help to bring it back to sync. Regarding the problem with your PC saying that it found more than one tracker, @EmersonFitbit is working in this thread to find a solution. He will be updating that thread as soon he gets info about it.
Hope this helps. Let me know how it goes.