Can't sync to fitbit.com

[Kenno_e]

On android.

It hasn't been able to sync since 4th Jan and says it can't reach fitbit.com to sync

Internet/wifi working fine.

[Janeov]

Agreed. Was working earlier in week, now will not sync to phone.

[Janeov · Accepted solution]

Ok, working now. Reloaded the app, then restarted my phone.

[KendallT]

Same here. Not syncing for several days... Unistalled app, re-downloaded and restarted phone (Galaxy) and is now syncing. Unfotunately, my desktop computer still thinks it's finding more than one fitbit (not possible). Guess fitbit is aware of the problem. 

[SunsetRunner]

Welcome to the Forums @KendallT! If you're having issues while syncing, I recommend following the instructions provided here. Make sure that there's not another Bluetooth that may be creating interference with this process. Setting up your tracker as new device can help to bring it back to sync. Regarding the problem with your PC saying that it found more than one tracker, @EmersonFitbit is working in this thread to find a solution. He will be updating that thread as soon he gets info about it.

Hope this helps. Let me know how it goes.