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Can't sync

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‎08-23-2016 01:33 - last edited on ‎08-24-2016 15:32 by Moderator Alum

‎08-23-2016 01:33 - last edited on ‎08-24-2016 15:32 by Moderator Alum

Tracker not found when syncingbluetooth is on

 

Moderator edit: edited title for clarity

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4 REPLIES 4

‎08-23-2016 05:58 - edited ‎08-23-2016 06:00

‎08-23-2016 05:58 - edited ‎08-23-2016 06:00

Feel free restarting the tracker & the phone.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

 

Optionally check out the Fitbit Article regarding not being able to sync:

 

https://help.fitbit.com/articles/en_US/Help_article/1866

Hope it helps

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‎08-23-2016 12:08

‎08-23-2016 12:08

I can not get my charge HR to sync...
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‎08-23-2016 12:19

In response to Afoor4

‎08-23-2016 12:19

Welcome to the forums @Afoor4

 

You try doing a restart of your device? It often helps. click to learn how

 

Which Android system do you have? Lollipop 5?

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-02-2016 15:21

In response to Odyssey13

‎09-02-2016 15:21

@Afoor4 I see @Odyssey13 has suggested to restart your tracker. Have you done so? Do let us know! Cat Tongue I'm also curious to know which Android operating system you have.

 

I'll be looking forward to your new comments!

Mariam | Community Moderator, Fitbit

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