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Can't sync

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‎04-06-2018 02:30

‎04-06-2018 02:30

Can't sync to my Huawei lite? 

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1 REPLY 1

‎04-06-2018 04:59

‎04-06-2018 04:59

There is an issue with the Huawei "lite" phones. Fitbit say:

 

"Due to Bluetooth issues that prevent Huawei Lite models, including P8 and P9 Lite, from syncing with some devices, like Fitbit devices, our products are not compatible with these mobile phones "

 

taken from: http://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8

 

Do you have another device you could you? The list of supported devices is at www.fitbit.com/devices

 

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