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Can you get to the Community Forums on Android Phone

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Right now I'm using desktop PC to type in this community message. 

I have an android phone, my app was just updated, but I am not able to find or figure out how to get this same community forum on my phone. Is it possible, and if so, how to do it.

Or am I looking for something that doesn't exist?

Thanks - Gerry

Moderator edit: Subject for clarity.

Gerry
aka chench53
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@chench53 you can access this forum using the web browser on your phone, just as you do with your computer. The forum is not available in the Fitbit mobile app. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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@chench53 you can access this forum using the web browser on your phone, just as you do with your computer. The forum is not available in the Fitbit mobile app. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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Thank you!!

Gerry
aka chench53
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Hi @chench53 

I have an Android phone (Pixel 6) and was pretty sure I had seen a way to get to the Fitbit forums from the app on the phone. Happy to say, I figured it out.

  • From the Today page in the app, tap on your profile picture/icon in the upper left to open the Account page. 
  • Swipe up until you see "Help & Support" under Settings and tap on the words/tile
  • On the Help & Support page, tap on "Android App Help Forum". This will open a webpage and take you directly to the Android App forum on Fitbit community forums
  • Tap on the 3 bars under the Fitbit logo in the upper left to open the Community forum directory.
  • Tap on the specific forum that you want to visit

 

Rieko | N California USA MBG PE

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Oh, cool @RiekoC - thanks!

Thanks also @alexthecat - the browser on phone works too!

Gerry
aka chench53
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@RiekoC @alexthecat Thanks for your input. Much appreciated! This will certainly help other users. 

@chench53 Nice to see you in the forums again. Thanks for reaching out about how to access these forums. I am glad to read that you were able to get to the forums from your smartphone. You access them through the website. 

RodrigoM | Community Moderator, Fitbit

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