Can you get to the Community Forums on Android Phone

[chench53]

Right now I'm using desktop PC to type in this community message. 

I have an android phone, my app was just updated, but I am not able to find or figure out how to get this same community forum on my phone. Is it possible, and if so, how to do it.

Or am I looking for something that doesn't exist?

Thanks - Gerry

Moderator edit: Subject for clarity.

[alexthecat · Accepted solution]

@chench53 you can access this forum using the web browser on your phone, just as you do with your computer. The forum is not available in the Fitbit mobile app. 

[chench53]

Thank you!!

[RiekoC]

Hi @chench53 

I have an Android phone (Pixel 6) and was pretty sure I had seen a way to get to the Fitbit forums from the app on the phone. Happy to say, I figured it out.

• From the Today page in the app, tap on your profile picture/icon in the upper left to open the Account page. 
• Swipe up until you see "Help & Support" under Settings and tap on the words/tile
• On the Help & Support page, tap on "Android App Help Forum". This will open a webpage and take you directly to the Android App forum on Fitbit community forums
• Tap on the 3 bars under the Fitbit logo in the upper left to open the Community forum directory.
• Tap on the specific forum that you want to visit

[chench53]

Oh, cool @RiekoC - thanks!

Thanks also @alexthecat - the browser on phone works too!

[RodrigoMFitbit]

@RiekoC @alexthecat Thanks for your input. Much appreciated! This will certainly help other users. 

@chench53 Nice to see you in the forums again. Thanks for reaching out about how to access these forums. I am glad to read that you were able to get to the forums from your smartphone. You access them through the website.