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Cannot add an activity in new Fitbit app

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‎10-12-2023 15:45 - last edited on ‎10-12-2023 19:33 by Fitbit Moderator

‎10-12-2023 15:45 - last edited on ‎10-12-2023 19:33 by Fitbit Moderator

On the new app, i wanted to add a workout as i left the fitbit at home. I'm on today but when i hit the plus sign it only gives me the option to add today's weight, no option to add activity. 

Moderator edit: Subject for clarity.

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2 REPLIES 2

‎10-12-2023 20:40

‎10-12-2023 20:40

@saphyress Nice to see you in the forums again. Thanks for reaching out about logging an activity on the new Fitbit app and the explanation. 

Please make sure that your Fitbit app is up to date. Recently a new version was launched. I just tried pressing on the "+" on the Fitbit app and it gave me different options, even starting an activity. If your app is already up to date, try logging out of your account and then back in. Try logging an activity again by pressing the "+" sign or tap on the "training" tile and then on the lower right corner on the "+" sign as well. 

 

RodrigoM | Community Moderator, Fitbit

Best Answer

‎10-13-2023 05:52

In response to RodrigoMFitbit

‎10-13-2023 05:52

Thanks for the feedback. I could do it in old version, new version only
gives me the ability to add weight. I am logged in through Google, it won't
let me log in directly to fitbit as I had changed it to Google. I did set a
custom dashboard so I have steps, distance, energy burned and weight so
maybe that's why?
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