Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot get fitbit charge 3 Firmware to update

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi! Since about a week I cannot get my fitbit to update. And because it's not updated it's realyl difficult to get it to sync (a lot of patience is needed, and I only manage to do it every few days, after several attempts). Whenever I click on "update firmware" it starts searching for my fitbit, but cannot find it. I have made sure to connect and charge my fitbit as it says I should, I keep it close to the phone, bluetooth and wifi is on. I tried restarting the fitbit, my phone, the app, even updated software on my phone, and now I ran out of ideas. I could not find anything related to this exact topic in the community. My phone is an Honor 9 (android app) and I have a fitbit charge 3. I would appreciate any help or if someone found a solution for this 🙂 Thank you in advance! Regards, Sabrina

Best Answer
0 Votes
1 REPLY 1

I am having the same problem 😠

 

Can't sync or update.

 

It either can't find my fitbit or said update failed 

Best Answer
0 Votes