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Cannot log into Fitbit account

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‎12-21-2021 23:51 - last edited on ‎12-23-2021 10:55 by Fitbit Moderator

‎12-21-2021 23:51 - last edited on ‎12-23-2021 10:55 by Fitbit Moderator

Fitbit has logged me out of a diffrent account and wont let me logg back in on that account I also pay for Fitbit premium on that account 

 

Moderator edit: Subject for clarity.

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‎12-23-2021 10:58 - edited ‎12-23-2021 10:59

‎12-23-2021 10:58 - edited ‎12-23-2021 10:59

@Leia123 Welcome to the forums. I understand you wish to make use of the premium content of your account. I will gladly help you log back into your account. Don't worry. Thanks for explaining. Please try logging in into your account on the fitbit.com website. If it still is not working, please try resetting your password. You have the option at the login website. Beneath the fields for e-mail and password you have a blue link that reads "forgot your password?" or similar. Click on it and make the request to change it and try logging back again. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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