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Cannot manually log exercises

I cannot manually log exercises. This is a widely reported issue.

Steps I have taken:

  • Log out of your Fitbit app
  • Make sure that your Fitbit app is updated
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app.

These steps do not work. What is being done to fix this?

Moderator edit - formatting 

 

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6 REPLIES 6

Hi, @alexschmalex , I have just tested this on my Android app and am not able to replicate the issue that you are reporting.  

I go to my Fitbit app on my Android phone, navigate to the exercise screen and at the bottom right I see the option “Add exercise”.  Clicking on that I have the option either to start tracking or to log activity.  If I choose log activity I am able to choose an exercise (I chose walk) and then I can select date, time, duration and distance and then save (top right).  The Fitbit calculates calories for me based on my personal data of age, weight, height and sex.

Are you seeing these options?

If not, could you share with us exactly how you are trying to create your manual log?  If you are able to load screen shots that would be super helpful.  Please give us as much information as you can so someone can help you with your issue.

Welcome to the Community Forums!

Sense, Charge 5, Inspire 2; iOS and Android

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Try Spinning
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Hi, @alexschmalex I confirm that I can log spinning on the Android app.  It isn’t on the “most popular” list so you will need to use the search icon top right.  If you start to type spinning, “Spinning manual log” will come up, and you will need to fill in date, time, and duration (no distance, of course, in this case).  You can either insert your own calorie estimate or allow the Fitbit to compute this for you based on height, weight, age, sex and heart rate detected during that time period).

Once you have manually logged spinning it will appear in your “recent searches” so you won’t have to search for it again.

I hope this helps!

Sense, Charge 5, Inspire 2; iOS and Android

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This does not work for me with Inspire 3. It does not log anything. Nothing
appears. I have uninstalled and reinstalled multiple times as well as
clearing the cache and data. Nothing works. It will allow me to manually
log some things like "workout" and "walk" but not others. Particularly ones
that do not auto track very well.
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I am having this issue too and those steps did not solve it. 

I had to re-add a swim routine from 3-3-25 and it shows it after I save in the weekly exercise days but then it disappears immediately. 

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Same here

I can manually log most things, but for some reason when I add spin it doesn't remember when I close and reopen the app, advice welcomed

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