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Cannot see battery screen nor charging percentage on Inspire HR

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Hi all,

 

since a couple of days if I keep pressed the button on my Inspire HR, the watch vibrate once, but it does not show the display with the remaining battery and the bulb icon to toggle the display on wrist turn.

 

Moreover if I charge the device, it vibrates once plugged and it shows the current time instead of the charging percentage view.

 

From the phone I cannot synchronise to the device and the app keeps saying "No device found" (Huawei Honor 8).

Is it possible to switch off or reset the device as it seems to be in a false state? Otherwise what can I do to see again the bulb icon to toggle the display?

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Accepted Solutions

Restarting the Fitbit as described here solved the issue.

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Restarting the Fitbit as described here solved the issue.

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