Cannot setup Pixle Watch in Fitbit App

[AzCii]

Hi

I have a Google Pixel Watch, and i just replaced my OnePlus 7 Pro with a Google Pixle 7.

After the switch my watch can't talk with the Fitbit App anymore.

I have tried:

- factory reset of the watch, twice.

- clear cache of Fitbit App on both phone and watch.

- restart phone and watch.

My watch connect perfectly to the phone in the Google Pixle Watch app, and mail, sms, etc. works.

When i try to "set up" the watch in the Fitbit App, the app just hangs on the "Connecting to your watch" page after i accept the privacy policy. I have tried waiting on the connection for more than 30mim, nothing happens.

Any idea on how to solve this?

Moderator edit: Subject for clarity.

[RodrigoMFitbit]

@AzCii Welcome to the forums. I will gladly help you set up your Pixel. 

Thanks for the explanation. Please make sure you have unpaired the device from your old smartphone. Delete the Pixel from the Bluetooth settings and try again. I suggest you take a look at the following article: Why can't I set up my Fitbit device?. 

I suggest you restart your Pixel 7 and the Pixel watch (Restart your watch) and then try it again according to the instructions in this article: Set up Google Pixel Watch. 

Have a nice day!

[AzCii]

Hi @RodrigoMFitbit 

Thanks for the suggestions and the welcome.

On the old phone I checked and could see that the watch was gone from bluetooth settings already, i also checked that the Fitbit App on the old phone did not list the watch (it did not), i then turned off the old phone to be safe.

Following the troubleshooting guide i gave the Fitbit App on my phone access to location, and restarted both the phone and watch and tried again following the set up guide.

No luck.

I also tried turning bluetooth off on the phone for a minute, and enable it again and try again (making sure the Pixle Watch app was never open).

Still the same issue.

I then noticed that the Fitbit App on the watch where denied access to the location service, so i gave access to that and restarted the watch and tried again.

Sadly still no change.

The app is still hanging on 'connecting to your watch' every time i try.

 

[SunsetRunner · Accepted solution]

I changed the main language on my phone to English and it work for me.

To change the language on your watch, you'd have to do so on your phone.  Go to your phone's settings -> system -> languages and input -> languages -> add/change to English. 

[AzCii]

Hi @SunsetRunner 

I had really low expectations to your suggestion, but that was put to shame.

It works, thank you so much.