help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot setup Wallet to add card - Fitbit App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-18-2022 14:42 - last edited on ‎03-19-2022 12:22 by Fitbit Moderator

‎03-18-2022 14:42 - last edited on ‎03-19-2022 12:22 by Fitbit Moderator

Why can I not find wallet to add my card to? I have read the help instructions and followed as best I can, but when it says to click my pic and open the wallet tab, it does not show my pic in the tab it is trying to lead me to, so I cannot get any further

 

Update: I found it eventually. 

 

Moderator edit: Subject for clarity.

Best Answer
1 REPLY 1

‎03-19-2022 12:24

‎03-19-2022 12:24

@MelGel Welcoem to the forums. Thanks for your inquiry regarding the setup of the Fitbit wallet. This you find on the settings of your Fitbit device. Open the Fitbit app and tap on your profile picture and then on the picture of your device. You will land on the settings. There is a tile for the Fitbit wallet. Tap on it to set it up. I am glad to read that you were able to find it eventually.

 

Wish you a lot of fun with Fitbit. Have a nice day!

RodrigoM | Community Moderator, Fitbit

Best Answer