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won't synch, won't update, won't download

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‎02-22-2022 19:32

‎02-22-2022 19:32

Ready to pull out hair over the Fitbit app.

It hasn't synced properly in several weeks. Got a new phone today -  guess which is the only app that wouldn't update.

Tried updating several times. Then tried unstalling and reinstalling from the Google Play Store ...total failure.  Has been "pending" for 3 hours now.

Now I have to Fitbit at all!. 

Anyone have a fix?

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3 REPLIES 3

‎02-23-2022 09:59

‎02-23-2022 09:59

Hi @gailneal which Fitbit and smartphone do you have? The more we know, the better to assist you.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-23-2022 17:25

In response to Odyssey13

‎02-23-2022 17:25

Thanks for getting back to me.
I was trying to download the Fitbit app onto my Galaxy A32.
I tried again this morning at a location that apparently has better Wi-Fi
than I have at home.
The app downloaded and installed successfully, so I'm OK.
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0 Votes

‎02-23-2022 17:40

In response to gailneal

‎02-23-2022 17:40

Great news @gailneal and thanks for the update.

Stepping in the U.S.A. since September 2013. Android 14

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