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Cannot shut Fitbit down

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‎12-01-2020 13:14 - last edited on ‎12-02-2020 06:09 by Fitbit Moderator

‎12-01-2020 13:14 - last edited on ‎12-02-2020 06:09 by Fitbit Moderator

My Fitbit has gone wild .  I cannot even shut it off to restart.   Very angry 

 

 

Moderator Edit: Clarified subject

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‎12-02-2020 06:06

‎12-02-2020 06:06

@Ginnypi   What model Fitbit do you use?  Different devices have different directions to restart.  Here is a link to the User Manuals.   Every manual has a section for restarting a Fitbit.  Use the directions for an unresponsive Fitbit.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-02-2020 06:15 - last edited on ‎09-05-2024 17:25 by Fitbit Moderator

‎12-02-2020 06:15 - last edited on ‎09-05-2024 17:25 by Fitbit Moderator

@Ginnypi It's good that the community is growing!

Let me help you with your Fitbit device not working. As @LZeeW said, it would be helpful if we know which Fitbit device you have. Also as mentioned before there are different methods of restarting a device depending on the device itself and you can find instructions about them here. 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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