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Cannot sync tracker or update software

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‎03-14-2016 03:56

‎03-14-2016 03:56

I cannot sync my charge hr or update software. I get message that Bluetooth service is busy. Help!
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‎03-25-2016 09:33

‎03-25-2016 09:33

Welcome to the Community @Cannotsync. I would like to know if you keep having problems updating and syncing your tracker? If you do, please follow the Syncing Troubleshoot. After these steps, follow the Update Troubleshoot, you can do these steps directly from your Android Fitbit app or a computer.

 

I hope this helps, let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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