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Cant get my fitbit to sync

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‎07-07-2017 12:32

‎07-07-2017 12:32

I have a charge 2 fit bit and I haven't been able to get it to sync to my galaxy A tablet for the last two days. I have reset the fitbit but it still won't work

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‎07-08-2017 00:15

‎07-08-2017 00:15

The fitbit restart procedure doesn't always work so it might be worth trying that a few more times. It's also worth restarting the tablet if you haven't yet done so.

 

If it still won't sync after that then there are a few more things to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

View best answer in original post

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2 REPLIES 2

‎07-08-2017 00:15

‎07-08-2017 00:15

The fitbit restart procedure doesn't always work so it might be worth trying that a few more times. It's also worth restarting the tablet if you haven't yet done so.

 

If it still won't sync after that then there are a few more things to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎07-09-2017 10:00

In response to SteveH

‎07-09-2017 10:00

Welcome to the Community @An1t40sh!

 

Glad to know that @SteveH's suggestion worked out. It is very useful whenever a response is accepted as a solution as it helps other users experiencing a similar situation to find the answer that they need.

 

If you have the time, you should visit one of our Discussion boards. You can talk about a lot of different topics in there that you can talk about with other Forums members.

 

Hope to see you around! 

Lanuza | Community Moderator

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