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Cant log in on android.

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‎12-14-2016 21:45

‎12-14-2016 21:45

I cant sign i The fitbit app on my samsung s5. Incorrect Date or time on The Phone. Please check time Settings. I dont know what to do? It works on my douthers ipad.

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‎12-15-2016 07:39

‎12-15-2016 07:39

@Ljungström, it is telling you that you need to go into the phone's settings and set the time. This is done differently on various phones and operating systems, but if you open the Menu or Apps screen you will see an icon for "Settings". Select that and scroll down to the Time options, and correct the time. Normally, if you set it to use Network time, it will be correct for wherever you are at the time.

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‎12-16-2016 04:57 - last edited on ‎08-13-2025 02:51 by Fitbit Moderator

‎12-16-2016 04:57 - last edited on ‎08-13-2025 02:51 by Fitbit Moderator

A warm welcome to the Community @Ljungström and @USAF-Larry thanks for stopping by.

I would like to know if the tip provided by our friend here worked for you? As recommended, I also suggest to check the timezone settings on your Android device to fix this inconvenience.

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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