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Cant swipe Fitbit Versa

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‎06-18-2019 08:48 - last edited on ‎06-19-2019 12:40 by Fitbit Moderator

‎06-18-2019 08:48 - last edited on ‎06-19-2019 12:40 by Fitbit Moderator

I am unable to swipe my fitbit versa  it's not responding I can receive notifications and it will sync, but nothing happens when I try to access swipe not sure what is best to do?

 

 

Moderator edit: title format

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‎06-19-2019 12:38

‎06-19-2019 12:38

@jenniferj64 Welcome! It's great to see you around! 

 

Let me help you with your Versa not swiping. Please restart your device by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-20-2019 05:53

In response to AlvaroFitbit

‎06-20-2019 05:53

Hi thanks for the welcome and also for taking the time to respond. I have sent my fitbit to the support team as it 'died totally. They are sending me a replacement. Looking on the forum it seems quite a common problem

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