Cardio Fitness Score. Missing from app since 2 weeks

[LieZzz]

I have a sense 2 and replaced fitbitaccount for googleaccount a while ago.  Android 13 is installed on my phone.  

Since a 14 days my cardiofitnessscore isn't showing in the app anymore. Swiping left on the hartrate-graphic isn't working.  I have already reinstalled the app and also the conmection with the watch.  

Anyone a solution? 

[RiekoC]

Hello @LieZzz 

The cardio fitness score is on the Heart page, below the Time in heart rate zone section. You need to scroll up to find the cardio fitness score.

By any chance, are you an international user or use the Fitbit app in a language other than English? There is/was an issue with seeing the cardio fitness score when the language of the Fitbit app is not English. The team is aware of the issue and have been working on a fix.

A user doing troubleshooting found a workaround, which is to change the language for the Fitbit app to English. They were able to see their cardio fitness score when they changed the app's language to English. Some users have reported that they still see their cardio fitness score after they switch back to their native language.

[LieZzz · Accepted solution]

Thanks!
Itried to change the language on the app, but that doesn't help. I changed the language to english, reboot the phone, but still no change. Can't see the cardio fitness score. Did I do something wrong?

[LieZzz]

Succeeded!  

Had to change the langiage settings not only in yhe fitbit app to English, but also in the systemsettings from my phone fpr the fitbit app. Now I see te cardio fitnessscore, even after changing it back to Dutch. 

[RiekoC]

Hi @LieZzz 

Woohoo! Thank you for letting us know that you're seeing your cardio fitness score again and that it's still there after you switch back to Dutch.

I'm glad that fixed the problem for you.