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Challenge steps not updating

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‎01-29-2016 03:44

‎01-29-2016 03:44

Hi - I've recently joined a challenge on my app but it is reporting the number of steps as 0. However, the FitBit app itself is correctly showing my daily step count. How do I get the challenge to sync up?

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‎02-06-2016 09:33

‎02-06-2016 09:33

Welcome to the Fitbit family @baldgeezer! Sometimes this happens when the timezone of the person that created the challenge is different than yours. If this is not the case, I recommend that you force quit your Fitbit app and reboot your phone. 

 

Let me know how it goes! 

 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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