01-29-2016 07:00
01-29-2016 07:00
Best Answer02-06-2016 09:36
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-06-2016 09:36
@jmr1971 It's great to see you in the Community! It's weird that your heart rate is not appearing on your phone and tablet. If possible, provide me a screenshot of the area that is missing your heart rate reading. In the meantime, try logging out of the app, turn off your phone and turn it back on. Once this has been done, log in and verify if the issue persists.
Looking forward to your reply my friend! ![]()
Best Answer02-06-2016 09:36
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-06-2016 09:36
@jmr1971 It's great to see you in the Community! It's weird that your heart rate is not appearing on your phone and tablet. If possible, provide me a screenshot of the area that is missing your heart rate reading. In the meantime, try logging out of the app, turn off your phone and turn it back on. Once this has been done, log in and verify if the issue persists.
Looking forward to your reply my friend! ![]()
Best Answer