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heart rate help

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Can't seem to get the reading on phone or tablet or pc. Just shows to libes
But gives details recorded in graph.

Installed fitbit and in and reset again.

Any help

Thanks
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2 REPLIES 2

@jmr1971 It's great to see you in the Community! It's weird that your heart rate is not appearing on your phone and tablet. If possible, provide me a screenshot of the area that is missing your heart rate reading. In the meantime, try logging out of the app, turn off your phone and turn it back on. Once this has been done, log in and verify if the issue persists.

 

Looking forward to your reply my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

@jmr1971 It's great to see you in the Community! It's weird that your heart rate is not appearing on your phone and tablet. If possible, provide me a screenshot of the area that is missing your heart rate reading. In the meantime, try logging out of the app, turn off your phone and turn it back on. Once this has been done, log in and verify if the issue persists.

 

Looking forward to your reply my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes