05-08-2021 12:09
05-08-2021 12:09
Hi, all my challenges I was in ( apart from one )have seemed to disappeared! My friend has sent me an invitation to a challenge but it hasn’t come through to me. I’ve uninstalled the app, turned Bluetooth off and on, checked for any updates but nothing seems to make a difference!
05-22-2021 13:19
05-22-2021 13:19
@_emjy_1 Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting.
I moved your post to this board, because it's more related to the topic.
I'd like you to make sure you're logged into the same account that you were before, this to ensure that all your Challenges show up. When you're invited to a Challenge, a notification should pop up in your Fitbit app.
Additionally to this, let's try the following:
- Log out from the Fitbit app
- Clear the cache
- Restart your phone
- Log back in
Hope this helps.
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