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Challenges and invitations not showing on the Fitbit app

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Hi,  all my challenges I was in ( apart from one )have seemed  to disappeared! My friend has sent me an invitation to a challenge but it hasn’t come through to me. I’ve uninstalled the app, turned Bluetooth off and on, checked for any updates but nothing seems to make a difference!

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@_emjy_1 Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

 

I moved your post to this board, because it's more related to the topic. 

 

I'd like you to make sure you're logged into the same account that you were before, this to ensure that all your Challenges show up. When you're invited to a Challenge, a notification should pop up in your Fitbit app. 

 

Additionally to this, let's try the following: 

 

- Log out from the Fitbit app 

- Clear the cache 

- Restart your phone 

- Log back in 

 

Hope this helps.  

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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