Changing Device Name

[Retired2BFit]

I currently own multiple devices on the same type with different color bands. I enjoy being able to change the look to coordinate with other items I might be wearing. However, it does create an issue when they are all named the same. Owning 3 Charge HRs, the device name shown on the dashboard shows exactly that, multiple devices all with the same name.

Being able to describe them, by band color, for example, I would know which name associates to which device. Any help would be greatly appreciated.

[RobertoME]

Hello @Retired2BFit, good to see  you again. I'm wondering how are you able to have 3 trackers of the same type on your Fitbit account?

Note that you can use the multi-tracker feature, but this only allows trackers of different type. So to give you an straight answer; there is no option to change the name of the device either if you only have one tracker pair to your account.

If this is something in which you're interested, please vistit the Feature suggestions I'm going to share with you and contribute with your votes and comments. This is a great way to let our developers know what you'd like to see in the future!

- Two of the same model tracker.

- Personalize tracker name.

Hope this helps and let me know if you have more questions.

[Retired2BFit]

Sorry, but I do not accept this as a solution. This is more of an excuse. There seems to be lots of interest in this feature. I prefer my fitbit over other trackers and this is a big deal for me. Naming a device is possible in so many other applications that I don't see why this is such a big deal.

[Retired2BFit]

Stupid message board, I was trying to uncheck the "Accept Solution box" Only to find out it can't be unchecked. Why?

This is exactly the kind of items that push users always. Tread lightly, that is twice now.

Moderator Edit: Format

[RobertoME]

Hi there @Retired2BFit, I understand your feedback and indeed, my reply was not with the intention of a solution, my apologies if you felt in that way since at the moment this is not an option.

You are right, many users are interested in this option and one of the reasons I suggested the features suggestions from before is because this the best place to make your voice heard and share your support with other users who are looking similar updates.

Rest assure our product team looks forward to reading and incorporating your suggestions into future versions of Fitbit trackers and apps to make sure our users has what they want.

About your post with your concern to unchecked an accepted solution, I was not able to see any solution on this thread. If you are experiencing this issue please indicate where is the solution for more help.

See you later and once again thank you for your feedback.