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Changing my Hourly Activity goal changed previous days too

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‎02-27-2022 05:57 - last edited on ‎02-28-2022 13:55 by Fitbit Moderator

‎02-27-2022 05:57 - last edited on ‎02-28-2022 13:55 by Fitbit Moderator

Hourly activity once its changed it deletes the previous days by an hour??

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎02-28-2022 15:12

‎02-28-2022 15:12

Welcome to the Fitbit Community, @METASURVIVOR.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

If this is the first time you experience difficulties with the Hourly Activity goal, please try the following:

 

- Log out from the Fitbit app

- Reboot your phone

- Log back into the app

 

If necessary, you can uninstall and reinstall the Fitbit app.

 

Hope this helps.

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‎03-02-2022 15:10

‎03-02-2022 15:10

@METASURVIVOR  Due to a bug in the system I couldn't open this tile until I changed my final hour from starting at 23.00 to 22.00.

 This enabled me to see the details and history but as you have seen all the previous data is adjusted to the current hours.

I very much doubt that the actions recommended by @EdsonFitbit  will have any effect.

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‎03-02-2022 16:05

In response to Lilbiddy

‎03-02-2022 16:05

Thank you so much.

Sent from my T-Mobile 5G Device
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‎03-02-2022 16:43

In response to METASURVIVOR

‎03-02-2022 16:43

@METASURVIVOR  By the way I also added an earlier hour at the start so I still had the same number of hours. Interestingly it retrieved data for that hour that hadn't previously been shown. Lose some, win some. So nothing is permanently gone. Happy stepping.

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