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Charge 2 - Calories being display instead of steps

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‎10-23-2017 17:49 - last edited on ‎10-24-2017 07:38 by Moderator Alum

‎10-23-2017 17:49 - last edited on ‎10-24-2017 07:38 by Moderator Alum

Ok so my Charge 2 is showing calories instead of the steps I've taken?? Any body ever experienced that?? If so, can you help?? Thanks

 

 

Moderator Edit: Updated Subject For Clarity.

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1 REPLY 1

‎10-24-2017 07:36

‎10-24-2017 07:36

Hi there @Amekohler, good to see you are visiting the Fitbit Community! I'm wondering where are you seeing this information? Is on your tracker' screen or is in an exercise in specific?

 

If is on your tracker, note that you can re-arranged the order on how your stats are being display or you can also deactivate a stats that you don't need. If the issue persists and you are only seeing your calories instead of steps, perhaps will be require to review this settings; it is possible the order has changed or the stat was deactivated.

 

You can find this by going to your Charge 2 settings and scroll down until you see Customize Stats. Here you can change order and active and deactivate your stats. Make sure to sync if you do any change here so your tracker can take the new configuration.

 

Screenshot_2017-10-24-08-30-27.jpg

 If the issue is with an exercise in particular, let me know which activity is so I can provide more help.

 

See you around and hope this information helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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