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Charge 2 is not syncing

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‎07-01-2018 09:03 - last edited on ‎07-04-2018 08:13 by Moderator Alum

‎07-01-2018 09:03 - last edited on ‎07-04-2018 08:13 by Moderator Alum

June 26 was last data sync. I have tried various 'tips' since to sync but no luck. Now it is not even on paired devices list and appears to be undiscovered after refresh. This is the same on all devices. This is unacceptable. I need a real solution.

 

 

Moderator edit: subject for clarity

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‎07-04-2018 08:16

‎07-04-2018 08:16

Hey @sitafa, it's great to see you here.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having issues syncing your tracker? If you do, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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