01-12-2019 05:10
01-12-2019 05:10
Hi my fit it charge 2 is noy Syncing with my honor lite 9 😭 any suggestions?
01-13-2019 06:17
01-13-2019 06:17
Welcome to the Forums @Salz_64.
This is happening because the Honor 9 lite is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.
As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps with the syncing.
If none of the above works, you could try to use a computer or another mobile device to try and sync your Fitbit to your account. Click here to get instructions on how to sync with other devices.
Let me know if you have any further questions.