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Charge 2 not consistently syncing

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So I just switched from an iPhone to galaxy s8. My charge 2 will sync after I delete the fitbit app and restart my watch and it syncs for maybe a few hours and then I go back into the app and it tries to sync but fails every time. I'm at a loss on what go do, I think I have done every step I have read up on about the problem. So any suggestions would be great. 

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello @Allid55, awesome to see you have joined the Fitbit Community! I was reading you are experiencing issues to sync your tracker with your Galaxy S8.

 

I'm wondering which steps have you tried so far on your own? As a matter of review, I would like to suggest the following post to see if there is something else to try: Having trouble syncing? (here's how to fix this)

 

Also review that your iPhone is not around as it could interfere with your Fitbit tracker at the moment to sync. For more helps check this article: Is the Fitbit app interfering with other Bluetooth devices?.

 

See you around and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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