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Charge 2 not syncing with S7 again

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‎09-08-2017 13:45

‎09-08-2017 13:45

Why does this keep happening? Can't you guys come up with a fix that works for longer than a few weeks?  Without the sync to my phone, I don't get the sync to Myfitnesspal to know if I can add calories for the day or not.  Very frustrating!!!!

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‎09-11-2017 05:30

‎09-11-2017 05:30

Hi there @Blade0854, good to see you around in the Fitbit Community! I was reading your post and I can assume you have experienced the syncing issues in other occasions. Usually syncing issues are related to the connectivity of Bluetooth between your tracker and your phone. So my recommendation in the meantime is to review the following post for more help: Having trouble syncing? (here's how to fix this).

 

Let me know what you have tried so far to address this issue. Perhaps there is something additional we can try in the post I have shared.

 

See you around and don't forget to keep me updated.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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