Charge 2 not syncing with new phone

[Loopylops]

I had a new samsung phone and all my apps were transferred over but my charge 2 fit bit will no longer sync?

Moderator edit: Subject for clarity 

[SteveH]

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone

[RicardoFitbit]

Hi @Loopylops, welcome to the Community Forums!

Thanks for bringing this to my attention. To better assist you, can you please let me know which Samsung Mobile device are you using with your Charge 2? I recommend you to take in consideration the helpful information that was shared by our friend @SteveH. Then, because you're using a new phone, please check how the syncing procedure works here to see if there's a missing requirement that's preventing the syncing procedure to be completed, 

After checking the above, if you're still experiencing difficulties, please try the steps that are outlined on: Why won't my Fitbit device sync? 

Let me know if you have any additional questions.