help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-10-2019 12:11

‎06-10-2019 12:11

Hi, I'm having trouble syncing my charge 2 to my phone. When I try it keeps saying that the device can't be found despite being right next to each other. I've just tried resetting the fitbit but it still won't sync. Bluetooth etc on my phone are turned on and I can't see any obvious reason why it won't sync. Can anyone help? 

Best Answer
0 Votes
1 REPLY 1

‎06-10-2019 12:56

‎06-10-2019 12:56

Can't help I'm afraid but I'm having the same issue with a replacement device I've been sent.  Followed all the instructions I've had on 2 separate emails and still not pairing ... driving me insane!!

Best Answer
0 Votes