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Charge 2 text and call notifications not working

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‎02-19-2017 07:56

‎02-19-2017 07:56

Why is there such a long delay before my Charge HR let's me know I have an incoming call and flashes the name? I can answer my phone Galaxy S6, and be talking for about a half minute before the notification shows up on my Charge HR. 

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‎02-20-2017 08:03

‎02-20-2017 08:03

Hello there @chuck1118! 

 

Several users have reported notification delays in the past. In this case I'd recommend that you check these troubleshooting steps and tips to improve the timing of the notifications. They should help you to improve the whole experience with the notifications.

 

Let me know how it goes! 

Lanuza | Community Moderator

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