Charge 2 will not sync

[Kd01]

I am beginning to think I really have a lemon of a fit bit.  I had issues at the beginning with it synching and then it suddenly started working so I thought maybe it was just a glitch or something..  Now my charge2 will not synch at all.  It keeps trying to synch to no avail.  It says in red bar at the top "update tracker software" but when I try to click the red bar to update it says "fit bit Bluetooth server is busy, please try again."

Not sure what more to do... I have turned the fit bit on and off, turned my android mobile device on and off multiple times, turned Bluetooth on/off to no avail. At what point do you just return the device? This is just getting frustrating.

[SantiR]

@Kd01 Thanks for joining the Fitbit Community! That is very strange! I recommend the following:

• Check if the Fitbit app for Android is up to date. 
• Log out from the Fitbit app.
• Reboot your mobile device.
• Log back in to the Fitbit app.
• Try to update the tracker's firmware once again. 
• Check this syncing master post to get some syncing troubleshooting steps to fix this problem.

Try that out and let me know how it goes!