help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 won't sync

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2019 10:00

‎04-24-2019 10:00

  • Charge 2 just stopped syncing yesterday.. says to restart blue tooth which has been done. I have even logged in on another device but still wont sync. I have logged out and logged back in, uninstalled the app and reinstalled and tried the fitbit reset. I have been through my phone and amended all the settings as per a previous post. Very frustrated. Please help what else can i try???

 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-25-2019 11:37 - last edited on ‎04-24-2025 10:18 by Fitbit Moderator

‎04-25-2019 11:37 - last edited on ‎04-24-2025 10:18 by Fitbit Moderator

@Charmf Welcome! It's nice to have you on board!

Thank you for troubleshooting this issue and for letting us know that the issue is now resolved. I am sure other members will find this information useful.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
2 REPLIES 2

‎04-25-2019 10:21

‎04-25-2019 10:21

Battery died on my phone last night and I charged and restarted it this morning and everything is back up and running on my charge 2.. yippee 

Gonna try a phone restart first next time it happens 

Best Answer
0 Votes

‎04-25-2019 11:37 - last edited on ‎04-24-2025 10:18 by Fitbit Moderator

‎04-25-2019 11:37 - last edited on ‎04-24-2025 10:18 by Fitbit Moderator

@Charmf Welcome! It's nice to have you on board!

Thank you for troubleshooting this issue and for letting us know that the issue is now resolved. I am sure other members will find this information useful.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer