help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2017 18:21

‎01-18-2017 18:21

My galaxy s7 looks as if it is syncing to my charge 2 but never fully cynics I've tried restarting both and didn't help  any ideas?

Best Answer
0 Votes
1 REPLY 1

‎01-20-2017 05:35

‎01-20-2017 05:35

It's always great to see new names around the Forums, @Oologah!

 

I'd recommend that you follow the steps on this post. They should cover all of the bases in order to get your Charge 2 to sync correctly to your S7. 

 

In the meantime, I'd like to also ask if you're getting any sort of error message. If so, what does it say?

 

Let me know how it goes! Look forward to making sure you can sync your Fitbit.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes