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Charge 2 won't sync

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‎04-24-2019 10:00

‎04-24-2019 10:00

  • Charge 2 just stopped syncing yesterday.. says to restart blue tooth which has been done. I have even logged in on another device but still wont sync. I have logged out and logged back in, uninstalled the app and reinstalled and tried the fitbit reset. I have been through my phone and amended all the settings as per a previous post. Very frustrated. Please help what else can i try???

 

 

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‎04-25-2019 11:37 - last edited yesterday by Fitbit Moderator

‎04-25-2019 11:37 - last edited yesterday by Fitbit Moderator

@Charmf Welcome! It's nice to have you on board!

Thank you for troubleshooting this issue and for letting us know that the issue is now resolved. I am sure other members will find this information useful.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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2 REPLIES 2

‎04-25-2019 10:21

‎04-25-2019 10:21

Battery died on my phone last night and I charged and restarted it this morning and everything is back up and running on my charge 2.. yippee 

Gonna try a phone restart first next time it happens 

Best Answer
0 Votes

‎04-25-2019 11:37 - last edited yesterday by Fitbit Moderator

‎04-25-2019 11:37 - last edited yesterday by Fitbit Moderator

@Charmf Welcome! It's nice to have you on board!

Thank you for troubleshooting this issue and for letting us know that the issue is now resolved. I am sure other members will find this information useful.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer