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Charge 2

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‎02-25-2018 16:00

‎02-25-2018 16:00

My charge 2 doesn't notify me of text or phone messages. Is this a app or Fitbit issue?

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‎02-26-2018 00:03

‎02-26-2018 00:03

Has it been working ok but has now stopped or has it never worked?

 

If it's never worked then have you followed the setup process documented here: https://help.fitbit.com/articles/en_US/Help_article/1979/

 

If it's just stopped working there is a troubleshooting guide here: https://help.fitbit.com/articles/en_US/Help_article/1610/

 

A common issue with the Charge 2 is that it can be accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the fitbit.

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