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Charge 2

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My charge 2 wont connect with my phone

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Is this a problem with the initial set up or has it been working but has now stopped?

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Hi @SteveH,  I'm using a charge 2 on a Sony Xperia M4 aqua running Android 5.  The phone although not on the list has always worked OK for me. However since updating to fitbit 2.95 the syncing has got really slow, sometimes taking a couple of minutes to complete.  I also noticed when adding food the days calorie consumption total takes quite a while to update. I assume that is the app communicating with fitbit servers. So is the lag the app or fitbit? 

I also tried the 2.63 version on my kindle and that went through like a dose of salts by comparison. Are these newer versions getting ready to kill the charge 2 devices? 

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Sorry @Lilbiddy but I have no inside knowledge that can help with those questions.

 

 

 

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