Charge 3 connected GPS not working

[Itumeleng]

Good Day

I have been using my Fitbit since December 2019 with an Andoroid phone (Huawei P30 Lite),the connected GPS would work 90% of the time. In May 2020 I got a new phone (Samsung Galaxy Note 10 Lite) and now my my Fibit Charge 3 is not able to stay on connected GPS for more that 10 seconds. Instead it connects and disconnects over and over during my run which I find extremely frustrating.

I tried literally everything, re-installing the app, restarting the watch, giving fitbit app access to everything on my phone but instead it does this annoying vibration as it connected and disconnects when I run. I really dont know what to do as I have zero confidence in my racing results and yet I've spent so much money on something that does not work. 

Please assist as to a way forward from here. I think the watch works with everything else but just fails me when coming to connected GPS for more refined results.

I would upload images for ease of reference but apparently I dont have permission to upload images and show you exactly why I am frustrated. I am really disappointed. Please help me

[RandomIdiot]

Have you tried turning off the wifi? This seems to be an issue sometimes.

[ninaimam]

Please  help GPS  active Fitbit charge   3

[Itumeleng · Accepted solution]

Thank you for the suggestion but it still does not work. Fitbit Connected GPS cannot stay connected for more than 10 seconds. Results are very inaccurate. It could be a hardware issue with this specific one that I have in which case they dont build them tough enough to worth their value.

Im not a technician but If I was I would literally open it up and try fix it myself, else I will have to save for a Garmin or something with a more successful track record that actually works.