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Charge 3 did not save my steps for 15 random days

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‎07-05-2021 10:57 - last edited on ‎07-06-2021 16:24 by Fitbit Moderator

‎07-05-2021 10:57 - last edited on ‎07-06-2021 16:24 by Fitbit Moderator

Charge 3 did not save my steps for 15 random days between 6/4/21/ and 7/5/21. What options do I have to correct?

 

Moderator Edit: Clarified subject

 

Best Answer
1 REPLY 1

‎07-06-2021 16:30

‎07-06-2021 16:30

@Scrim Welcome to the Fitbit Community. Thank you for the details mentioned. 

 

It's recommended to sync your Fitbit at least once a week, this to ensure that your data is displayed on the Weekly Report. Learn more about how Fitbit devices sync data on this article. 

 

If you know the steps that you tracked during those days, you could manually log an activity in your Dashboard, this to ensure your data displays on your account. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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