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Charge 3 not receiving notifications

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‎02-28-2021 11:03 - last edited on ‎02-28-2021 21:27 by Fitbit Moderator

‎02-28-2021 11:03 - last edited on ‎02-28-2021 21:27 by Fitbit Moderator

My fitbit charge 3 no longer shows the notification setting. Why?

 

Moderator Edit: Clarified subject

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‎02-28-2021 21:26 - last edited on ‎03-13-2025 09:30 by Fitbit Moderator

‎02-28-2021 21:26 - last edited on ‎03-13-2025 09:30 by Fitbit Moderator

Hi @CooperLS, welcome to the Community Forums.

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Looking forward to your reply.

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‎03-01-2021 06:43

In response to RicardoFitbit

‎03-01-2021 06:43

Moto g6 stylus 2021. I noticed it a few weeks ago. I have tried numerous
things. Notification option doesn't show on my fitbit to even turn off or
on. I rebooted the fitbit several times.

Thanks for your help.
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