help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 not recording weight properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2021 01:56

‎01-23-2021 01:56

I've gained 4lbs since I started recording my weight but the app says I've lost 1lb. It shows the correct amount still to lose.

Screenshot_20210123-095459_Fitbit.jpg

 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-23-2021 14:31

‎01-23-2021 14:31

What phone are you asking about @Bitfit_Janet 

Best Answer
0 Votes

‎01-24-2021 01:10

In response to Rich_Laue

‎01-24-2021 01:10

My phone is a Samsung Galaxy S9

Best Answer
0 Votes