01-13-2021 04:12 - last edited on 01-14-2021 15:54 by LiliyaFitbit
01-13-2021 04:12 - last edited on 01-14-2021 15:54 by LiliyaFitbit
Can anyone help? My charge 3 has synced Monday and Today but is missing yesterdays information? I have done all the normal stuff (stopping app, uninstalling and reinstalling etc) but still nothing !?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
01-14-2021 15:53 - edited 01-14-2021 15:55
01-14-2021 15:53 - edited 01-14-2021 15:55
Welcome to the Fitbit Community, @Wod.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:
If you experience any difficulties with pairing your tracker, please follow the troubleshooting instructions at Why can't I set up my Fitbit device?
I’ll be around if you need further help.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-14-2021 15:53 - edited 01-14-2021 15:55
01-14-2021 15:53 - edited 01-14-2021 15:55
Welcome to the Fitbit Community, @Wod.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:
If you experience any difficulties with pairing your tracker, please follow the troubleshooting instructions at Why can't I set up my Fitbit device?
I’ll be around if you need further help.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-17-2021 07:25
01-17-2021 07:25
Hi
Thanks for the response in the end I deleted my Charge 3 and re added it. Pain as lost some data but all working now.
Thanks
01-17-2021 13:41
01-17-2021 13:41
Thank you for your reply, @Wod.
I am glad to hear you're back on track. Thank you for your time and feedback, I hope you continue enjoying the Fitbit experience and working on your goals.
In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.