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Charge 3 not tracking sleep accurately

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‎10-14-2018 06:34

‎10-14-2018 06:34

My charge 3 only seems to be tracking the beginning of my sleep. The first night it said I was asleep for 4 hours and last night for 2 and there are no sleep stages. Sleep tracking was one of the main reasons I got the tracker so I'm really disappointed. Any help or advice would be great. 

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3 REPLIES 3

‎10-14-2018 20:24

‎10-14-2018 20:24

My Charge 3 is doing the same thing it's also saying that I'm only moving 5 out 14 hours on my dashboard on the app but on my watch it's saying I'm moving 10 out of 14 hours.. I'm confused. And it wouldn't sync my heart rate half the whole day.

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‎10-15-2018 01:26

In response to rox81282

‎10-15-2018 01:26

I'm having the same problem, not tracking sleep. I've tried everything it's really frustrating 

Meashamox
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‎01-14-2019 08:45

In response to meashamfox

‎01-14-2019 08:45

I agree very frustrating. It never tracks the time I go to sleep AND the time I wake up. I have to record times manually. I wish I had gotten a different tracker!

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