help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 sync problem.. & now broke!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-07-2019 03:29 - edited ‎07-17-2019 08:57

‎07-07-2019 03:29 - edited ‎07-17-2019 08:57

Ok... so for about a month I've had the problem of syncing my Charge 3 due to the issues with Android Pie/9.0. Tried all the suggestions for getting it to sync.. some worked temporarily but I haven't been able to sync for about 2 weeks. The battery runs down even quicker than normal. I have been unable to pair it with the Fitbit app for a week. Today I have a blank screen & when I try pressing the button in to do a restart it now just vibrates constantly.  I have had it with this rubbish treatment 😠😡🤬

 

UPDATE: 17.7.19 - new tracker arrived today... managed to sync at 1st attempt & 2 hours in is continuing to sync automatically. Long may it last!  Wondering if the constant attempts to reboot initial tracker actually damaged it in some way. I'll keep you posted if it stops syncing again

Best Answer
1 REPLY 1

‎07-07-2019 09:13

‎07-07-2019 09:13

We're all having a similar problem for about the same length of time, so at least you know it's not you or anything you are doing. They'll throw a bunch of "solutions" at you but none of them work.

Best Answer